TERMS OF SERVICE
The following general terms and conditions apply exclusively to all business relationships, contracts and legal transactions between kohlenstoff 12 and its customers.
2 Conclusion of a contract
(2.1) The presentation of the goods in the internet shop does not constitute a binding offer by kohlenstoff 12 to conclude a purchase contract. The customer is merely asked to accept the offer by placing an order.
(2.2) By submitting the order in the Internet shop, the customer submits a binding offer aimed at concluding a purchase contract for the goods in the shopping cart. By submitting the order, the customer also accepts these terms and conditions for the legal relationship with kohlenstoff 12.
(2.3) kohlenstoff 12 confirms the receipt of the customer's order by sending a confirmation email. This order confirmation does not yet represent the acceptance of the contract offer. It only serves as information for the customer that the order for carbon 12 has been received. The declaration of acceptance of the contract offer is made when the goods are delivered to the customer.
3 due date
Payment of the purchase price is due within one week of the conclusion of the contract.
4 retention of title
The delivered goods remain the property of kohlenstoff 12 until they have been paid for in full.
5 Prices & Shipping Costs
The prices quoted include the statutory sales tax. Any shipping costs will be announced to the customer in good time before completing the order process.
(6.1) The delivery of ordered goods within Germany takes place after receipt of payment usually within 1-3 working days, within Europe 2-10 working days and outside of 5-20 working days.
(6.2) All information on expected delivery dates are non-binding, unless these have been expressly agreed as binding. (6.3) The delivery times specified in the shop do not refer to custom-made products and spare parts. The delivery time of these depends on the respective effort and the current order situation.
As a matter of principle, kohlenstoff 12 does not assume any guarantee obligations that go beyond the statutory guarantee, unless an additional guarantee declaration is made for individual goods in the product description.
8 Exercising the right of withdrawal
See cancellation policy.
9 Choice of law & place of jurisdiction
(9.1) The law of the Federal Republic of Germany applies to the contractual relationships between kohlenstoff 12 and the customer.
(9.2) The place of jurisdiction for all disputes arising from the contractual relationship between the customer and kohlenstoff 12 is the registered office of the provider.
10 Possible damage to third-party products
(10.1) kohlenstoff 12 expressly points out that wearing third-party products together with our offered items can cause damage. No claims for damages of any kind can be made by the customer for any kind of damage.
11 Payment by Klarna (invoice, installment purchase & immediate payment)
In cooperation with Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you purchase on account, installment purchase and pay immediately as payment options. Please note that Klarna invoice, Klarna installment purchase and Klarna instant payment are only available for consumers and that payment must be made to Klarna.
12 Sending Data to the United States of America
By confirming the customer information by clicking the "Continue to dispatch" button, the customer consents to the data being transmitted to servers outside the EU in the USA.
13 Contract Language
As contract language german will be available exclusively.
14 Customer Service
Our customer service for questions, complaints and complaints is available on working days from Monday to Friday 8:00 a.m. - 4:00 p.m. at e-mail: info (at) kohlenstoff-12.com.
15 pre-sale products
The usual legal provisions apply within the pre-sale period, limited in time by the delivery of the respective product. The cancellation period begins on the day the goods are received (see cancellation policy). The buyer has the right to revoke the purchase contract before receiving the goods, e.g. in the event of a delay in delivery or the like, without giving reasons.