Privacy Policy

PRIVACY POLICY

1 Information about the collection of personal data and contact details of the controller
1.1 We are pleased that you visit our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data here means all data by which you can be personally identified.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is kohlenstoff 12, Creating Numbers GmbH, Leipziger Str. 8, 47665 Sonsbeck, Germany, Email: info(at)kohlenstoff-12.com. The person responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.

2 Data collection when visiting our website
When using our website for purely informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect such data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website

Date and time at the time of access

Amount of data sent in bytes

Source/referral from which you accessed the site

Used browser

Used operating system

Used IP address (if applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There is no transfer or other use of the data. However, we reserve the right to retrospectively check the server log files if there are concrete indications of unlawful use.

3 Hosting
Hosting by Shopify 
We use the shop system of the service provider Shopify International Limited, Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify"), for the purpose of hosting and displaying the online shop based on processing on our behalf. All data collected on our website is processed on Shopify's servers. As part of the aforementioned services from Shopify, data may also be transmitted within the scope of further processing on behalf to Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada, Shopify Data Processing (USA) Inc., Shopify Payments (USA) Inc., or Shopify (USA) Inc. In the event of data transmission to Shopify Inc. in Canada, the adequate level of data protection is ensured by the adequacy decision of the European Commission. Further information on Shopify's data protection can be found at the following website: https://www.shopify.de/legal/datenschutz 
Further processing on servers other than those mentioned above by Shopify only takes place within the scope communicated below.

4 Cookies
To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and allow your browser to be recognized again on the next visit (so-called persistent cookies). When cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to varying degrees. Persistent cookies are automatically deleted after a specified period, which can vary depending on the cookie. You can find the duration of each cookie storage in the overview of your web browser's cookie settings.
Partly, the cookies serve to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is processed by individual cookies used by us, the processing takes place in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract, according to Art. 6 para. 1 lit. a GDPR in the case of given consent, or according to Art. 6 para. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.
Please note that you can set your browser to inform you about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for the respective browsers at the following links:
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies 
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen 
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en 
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac 
Opera: https://help.opera.com/de/latest/web-preferences/#cookies
Please note that if cookies are not accepted, the functionality of our website may be limited.

5 Contact
As part of contacting us (e.g., via contact form or email), personal data is collected. Which data is collected when using a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your request according to Art. 6 para. 1 lit. f GDPR. If your contact aims at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your request has been finally processed. This is the case if the circumstances indicate that the matter concerned has been conclusively clarified and provided that no legal retention obligations oppose this.

6 Data processing when opening a customer account and for contract processing
According to Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the performance of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the controller. We store and use the data you provide for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of data by us has been reserved.

7 Comment function
As part of the comment function on this website, in addition to your comment, information about the time the comment was created and the commentator name you chose are stored and published on this website. Furthermore, your IP address is logged and stored. This storage of the IP address is for security reasons and in case the person concerned violates the rights of third parties or posts illegal content through a comment. We need your email address to contact you if a third party objects to your published content as illegal. The legal bases for storing your data are Art. 6 para. 1 lit. b and f GDPR. We reserve the right to delete comments if they are objected to as illegal by third parties.
You can subscribe to follow-up comments as a user. You will receive a confirmation email to ensure that you are the owner of the specified email address (double opt-in procedure). The legal basis for data processing in the case of subscribing to comments is Art. 6 para. 1 lit. a GDPR. You can unsubscribe from ongoing comment subscriptions at any time with effect for the future; please refer to the confirmation email for more information on how to unsubscribe.

8 Use of customer data for direct advertising
8.1 Registration for our email newsletter
When you sign up for our email newsletter, we regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing additional data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an email newsletter after you have explicitly confirmed that you consent to receiving the newsletter. We then send you a confirmation email, asking you to confirm by clicking a corresponding link that you want to receive the newsletter in the future.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store the IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later time. The data collected by us when registering for the newsletter is used exclusively for the purpose of advertising via the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the responsible party named at the beginning. After unsubscribing, your email address will be deleted from our newsletter distribution list immediately, unless you have explicitly consented to further use of your data or we reserve the right to use the data beyond this, which is legally permitted and about which we inform you in this declaration.
8.2 Dispatch of the email newsletter to existing customers
If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range by email, similar to those already purchased. For this purpose, we do not need to obtain a separate consent from you according to § 7 para. 3 UWG. The data processing is solely based on our legitimate interest in personalized direct advertising according to Art. 6 para. 1 lit. f GDPR. If you initially objected to the use of your email address for this purpose, no emails will be sent by us. You have the right to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by sending a message to the responsible party named at the beginning. Only transmission costs according to the basic tariffs will be charged to you for this. After receipt of your objection, the use of your email address for advertising purposes will be stopped immediately.
8.3 Newsletter dispatch via Klaviyo
The dispatch of our email newsletters is carried out by the technical service provider »Klaviyo«, 225 Franklin St, Boston, MA 02110, USA (http://www.klaviyo.com/), to whom we forward the data you provided when registering for the newsletter. This transfer is made in accordance with Art. 6 para. 1 lit. f GDPR and serves our legitimate interest in using an effective, secure, and user-friendly newsletter system. Please note that your data is usually transferred to a Klaviyo server in the USA and stored there.
Klaviyo uses this information to send newsletters on our behalf. Klaviyo does not use the data of our newsletter recipients to contact them directly or to pass it on to third parties. To protect your data in the USA, we have a data processing agreement ("Data-Processing-Agreement") with Klaviyo, in which Klaviyo commits to protecting our users' data, processing it on our behalf according to its privacy policy, and especially not passing it on to third parties.
You can view Klaviyo's privacy policy here: https://www.klaviyo.com/privacy
8.4 Advertising by postal mail
Based on our legitimate interest in personalized direct advertising, we reserve the right to store your first and last name, your postal address, and - if we have received these additional details from you in the context of the contractual relationship - your title, academic degree, year of birth, and your professional, industry, or business designation in accordance with Art. 6 para. 1 lit. f GDPR and to use them to send interesting offers and information about our products by postal mail.
You can object to the storage and use of your data for this purpose at any time by sending a corresponding message to the person responsible.
8.5 Product availability notification by email
If we offer the option in our online shop to notify you by email about the availability of selected items that are temporarily unavailable, you can register for our email notification service for product availability. When you register for our email notification service for product availability, we will send you a one-time email about the availability of the item you selected. The only mandatory information for sending this notification is your email address. Providing additional data is voluntary and may be used to address you personally. For sending this notification, we use the so-called double opt-in procedure. This means that we will only send you a corresponding notification once you have explicitly confirmed that you consent to receiving such a message. We will then send you a confirmation email asking you to confirm by clicking a corresponding link that you want to receive such a notification.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a DSGVO. When registering for our email notification service for product availability, we store your IP address registered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data collected by us when registering for our email notification service for product availability is used exclusively for the purpose of informing you about the availability of a specific item in our online shop. You can unsubscribe from the email notification service for product availability at any time by sending a corresponding message to the responsible party named at the beginning. After deregistration, your email address will be deleted immediately from our distribution list set up for this purpose, unless you have explicitly consented to further use of your data or we reserve the right to use data beyond this which is legally permitted and about which we inform you in this declaration.

9 Data processing for order processing
9.1 To process your order, we work with the following service provider(s) who support us wholly or partly in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.
The personal data we collect is passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of the payment processing, provided this is necessary for the payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b DSGVO.
9.2 Transfer of personal data to shipping service providers
- Deutsche Post
 If the delivery of the goods is carried out by Deutsche Post (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn), we will forward your email address to Deutsche Post in accordance with Art. 6 para. 1 lit. a DSGVO before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this in the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO, we only forward the recipient's name and delivery address to Deutsche Post. The transfer only takes place insofar as it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with Deutsche Post or delivery notification is not possible. The consent can be revoked at any time with effect for the future towards the responsible party named above or towards Deutsche Post. 
- DHL 
If the delivery of the goods is carried out by the transport service provider DHL (DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn), we will forward your email address to DHL in accordance with Art. 6 para. 1 lit. a DSGVO before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this in the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO, we only forward the recipient's name and delivery address to DHL. The transfer only takes place insofar as it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or delivery notification is not possible. The consent can be revoked at any time with effect for the future towards the responsible party named above or towards the transport service provider DHL. 
- DHL Freight 
If the delivery of the goods is carried out by the transport service provider DHL (DHL Freight GmbH, Godesberger Allee 102-104, 53175 Bonn, Germany), we will forward your email address to DHL in accordance with Art. 6 para. 1 lit. a DSGVO before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this in the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO, we only forward the recipient's name and delivery address to DHL. The transfer only takes place insofar as it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or delivery notification is not possible. The consent can be revoked at any time with effect for the future towards the responsible party named above or towards the transport service provider DHL. 
- DPD
 If the delivery of the goods is carried out by the transport service provider DPD (DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg), we will forward your email address and your telephone number to DPD prior to the delivery of the goods in accordance with Art. 6 para. 1 lit. a DSGVO for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO, we only forward the recipient's name and delivery address to DPD. The transfer only takes place insofar as it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DPD or the delivery notification is not possible. The consent can be revoked at any time with effect for the future towards the responsible party named above or towards the transport service provider DPD.
 - FedEx
 If the delivery of the goods is carried out by the transport service provider FedEx (FedEx Express Germany GmbH, Langer Kornweg 34 k, 65451 Kelsterbach), we will forward your email address and your telephone number to FedEx prior to the delivery of the goods in accordance with Art. 6 para. 1 lit. a DSGVO for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO, we only forward the recipient's name and delivery address to FedEx. The transfer only takes place insofar as it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with FedEx or the delivery notification is not possible. The consent can be revoked at any time with effect for the future towards the responsible party named above or towards the transport service provider FedEx. 
- GLS
 If the delivery of the goods is carried out by the transport service provider GLS (General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 – 7, 36286 Neuenstein), we will forward your email address to GLS prior to the delivery of the goods in accordance with Art. 6 para. 1 lit. a DSGVO for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO, we only forward the recipient's name and delivery address to GLS. The transfer only takes place insofar as it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with GLS or the transmission of status information about the shipment delivery is not possible. The consent can be revoked at any time with effect for the future towards the responsible party named above or towards the transport service provider GLS. 
- Österreichische Post
 If the delivery of the goods is carried out by the transport service provider Österreichische Post (Austrian Post AG, Rochusplatz 1, 1030 Vienna, Austria), we will pass on your email address to Österreichische Post before the delivery of the goods in accordance with Art. 6 para. 1 lit. a DSGVO for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this in the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO, we only pass on the recipient's name and delivery address to Österreichische Post. The transfer only takes place insofar as it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with Österreichische Post or the transmission of status information about the shipment delivery is not possible. The consent can be revoked at any time with effect for the future towards the responsible party named above or towards the transport service provider Österreichische Post. 
- Post CH 
If the delivery of the goods is carried out by the transport service provider Post CH (Swiss Post AG, Switzerland, Wankdorfallee 4, 3030 Bern), we will pass on your email address before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification to Post CH, provided you have given your explicit consent for this in the ordering process. Otherwise, for the purpose of delivery, we only pass on the recipient's name and delivery address to Post CH. The transfer only takes place insofar as it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with Post CH or the transmission of status information about the shipment delivery is not possible. The consent can be revoked at any time with effect for the future towards the responsible party named above or towards the transport service provider Post CH. 
- UPS
 If the delivery of the goods is carried out by the transport service provider UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss), we will pass on your email address to UPS before the delivery of the goods in accordance with Art. 6 para. 1 lit. a DSGVO for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this in the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO, we only pass on the recipient's name and delivery address to UPS. The transfer only takes place insofar as it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with UPS or the transmission of status information about the shipment delivery is not possible. The consent can be revoked at any time with effect for the future towards the responsible party named above or towards the transport service provider UPS.
9.3 Use of payment service providers (payment services)
- Apple Pay 
If you choose the payment method "Apple Pay" from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment processing is carried out via the "Apple Pay" function of your device operated with iOS, watchOS, or macOS by charging a payment card stored in "Apple Pay." Apple Pay uses security features integrated into the hardware and software of your device to protect your transactions. To authorize a payment, entering a code previously set by you and verification using the "Face ID" or "Touch ID" function of your device is required. For the purpose of payment processing, the information you provide during the order process along with the information about your order is transmitted to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay to carry out the payment. The encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm the payment success. If personal data is processed during the described transmissions, the processing is carried out exclusively for the purpose of payment processing according to Art. 6 para. 1 lit. b GDPR. Apple stores anonymized transaction data, including the approximate purchase amount, the approximate date and time, and whether the transaction was successfully completed. Anonymization completely excludes any personal reference. Apple uses the anonymized data to improve "Apple Pay" and other Apple products and services. When you use Apple Pay on the iPhone or Apple Watch to complete a purchase you made via Safari on the Mac, the Mac and the authorization device communicate over an encrypted channel on Apple's servers. Apple does not process or store any of this information in a format that can identify you personally. You can disable the ability to use Apple Pay on your Mac in your iPhone settings. Go to "Wallet & Apple Pay" and disable "Allow Payments on Mac." Further information on data protection with Apple Pay can be found at the following internet address: https://support.apple.com/de-de/HT203027
 - Klarna
 When selecting a Klarna payment service, the payment processing is carried out by Klarna Bank AB (publ) [https://www.klarna.com/de], Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). To enable the processing of the payment, your personal data (first and last name, street, house number, postal code, city, gender, email address, phone number, and IP address) as well as data related to the order (e.g., invoice amount, items, delivery method) are passed on to Klarna for the purpose of identity and creditworthiness verification, provided you have expressly consented to this in accordance with Art. 6 para. 1 lit. a GDPR within the order process. You can view which credit agencies your data may be forwarded to here: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
 The credit report may contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data. Klarna uses the obtained information about the statistical probability of a payment default for a balanced decision regarding the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the person responsible for data processing or to Klarna. However, Klarna may still be entitled to process your personal data if this is necessary for the contractual payment processing.
 Your personal data will be processed in accordance with the applicable data protection regulations and in accordance with the information in Klarna's privacy policy for data subjects based in Germany https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy or for data subjects based in Austria https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy 
processed. 
- Paypal 
When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – "purchase on account" or "installment payment" via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer is made in accordance with Art. 6 para. 1 lit. b GDPR and only to the extent necessary for payment processing. PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 para. 1 lit. f GDPR based on PayPal's legitimate interest in determining your creditworthiness. The result of the credit check regarding the statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit check may contain probability values (so-called score values). As far as score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data. For further data protection information, including the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
 You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing. 
- Shopify Payments 
We use the payment service provider "Shopify Payments", 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. If you choose a payment method offered via the payment service provider Shopify Payments, the payment processing is carried out by the technical service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on the information you provide during the ordering process along with the information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency, and transaction number) in accordance with Art. 6 para. 1 lit. b GDPR. The transfer of your data is exclusively for the purpose of payment processing with Stripe Payments Europe Ltd. and only to the extent necessary for this purpose. Further information on the data protection of Shopify Payments can be found at the following internet address: https://www.shopify.com/legal/privacy. 
Data protection information about Stripe Payments Europe Ltd. can be found here: https://stripe.com/de/privacy 
- Amazon PayWe offer the option to process the payment via the payment service provider amazon pay (Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg). This corresponds to our legitimate interest in offering an efficient and secure payment method (Art. 6 para. 1 lit. f GDPR). In this context, we pass on the following data to Amazon Payments as far as it is necessary for contract fulfillment (Art. 6 para. 1 lit. b GDPR): first name, last name, address, email address, telephone number. The processing of the data specified in this section is neither legally nor contractually required. Without transmitting your personal data, we cannot process a payment via amazon pay. [You have the option to choose another payment method.] Amazon Payments Europe reserves the right to conduct a credit check to ensure your willingness and ability to pay. This corresponds to the legitimate interest of Amazon Payments Europe (according to Art. 6 para. 1 lit. f GDPR) and serves contract execution (according to Art. 6 para. 1 lit. b GDPR). For this purpose, your data will be passed on to credit agencies and online retailers. In addition, your data may be used by amazon pay for interest-based advertising and marketing purposes, provided you have consented to this in your account settings https://www.amazon.de/adprefs. We have no influence on this process and only receive the result of whether the payment was carried out or declined.

Further information on objection and removal options against Amazon Payments Europe can be found at: https://pay.amazon.de/help/201212490.

10 Contact for review reminder
Own review reminder (no dispatch through a customer review system)  We use your email address for a one-time reminder to submit a review of your order for the review system we use, provided you have given us your explicit consent according to Art. 6 para. 1 lit. a GDPR during or after your order. You can revoke your consent at any time by sending a message to the person responsible for data processing.

11 Use of social media: videos
Use of Youtube videos
This website uses the Youtube embedding function to display and play videos from the provider "Youtube", which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
The extended data protection mode is used here, which according to the provider's information only activates the storage of user information when the video(s) is played. When playback of embedded Youtube videos is started, the provider "Youtube" uses cookies to collect information about user behavior. According to "Youtube", these serve, among other things, to collect video statistics, improve user-friendliness, and prevent abusive behavior. If you are logged into Google, your data will be directly assigned to your account when you click on a video. If you do not want the assignment with your YouTube profile, you must log out before activating the button. Google stores your data (even for users not logged in) as usage profiles and evaluates them. Such evaluation is carried out in particular according to Art. 6 para. 1 lit. f GDPR based on Google's legitimate interests in displaying personalized advertising, market research, and/or needs-based design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. In the course of using Youtube, personal data may also be transmitted to the servers of Google LLC in the USA. Regardless of playback of the embedded videos, a connection to the Google network is established each time this website is accessed, which can trigger further data processing operations without our influence.
Further information on data protection at "Youtube" can be found in the Youtube Terms of Use at https://www.youtube.com/static?template=terms as well as in Google's privacy policy at https://www.google.de/intl/de/policies/privacy.
Where legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future. To exercise your revocation, deactivate this service in the "Cookie Consent Tool" provided on the website.

12 Online Marketing
12.1 Facebook Pixel for creating Custom Audiences with enhanced data matching (with cookie consent tool) Within our online offer, the so-called "Facebook Pixel" of the social network Facebook is used in the mode of enhanced data matching, which is operated by Facebook Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Facebook"). Based on your explicit consent, when a user clicks on an advertisement displayed on Facebook that we have placed, an addition is appended to the URL of our linked page by Facebook Pixel. This URL parameter is then written into the user's browser as a cookie after redirection, which is set by our linked page itself. Additionally, specific customer data such as the email address, which we collect on our website linked to the Facebook ad during processes like purchases, account registrations, or sign-ups, are captured by this cookie (enhanced data matching). The cookie is then read by Facebook Pixel and enables forwarding of the data, including the specific customer data, to Facebook. With the help of the Facebook Pixel with enhanced data matching, Facebook can precisely determine the visitors of our online offer as a target group for displaying ads (so-called "Facebook Ads"). Accordingly, we use the Facebook Pixel with enhanced data matching to show the Facebook Ads we place only to those Facebook users who have shown interest in our online offer or who exhibit certain characteristics (e.g., interests in specific topics or products determined by the visited websites) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook Pixel with enhanced data matching, we also want to ensure that our Facebook Ads correspond to the potential interest of the users and do not appear intrusive. This also allows us to further evaluate the effectiveness of Facebook advertisements for statistical and market research purposes by tracking whether users were redirected to our website after clicking on a Facebook ad (so-called "Conversion"). Compared to the standard version of Facebook Pixel, the enhanced data matching function helps us better measure the effectiveness of our advertising campaigns by capturing more attributed conversions. All transmitted data are stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Use Policy (https://www.facebook.com/about/privacy/). The data may enable Facebook and its partners to place advertisements on and off Facebook. These processing operations occur exclusively upon granting explicit consent pursuant to Art. 6 para. 1 lit. a GDPR.
 Consent to the use of the Facebook Pixel may only be given by users who are older than 16 years. If you are younger, we ask you to seek permission from your guardians. The information generated by Facebook is usually transmitted to a Facebook server and stored there; this may also involve transmission to the servers of Facebook Inc. in the USA. You can revoke your given consent at any time with effect for the future. To exercise your revocation, remove the checkmark set in the "Cookie-Consent-Tool" embedded on the website next to the setting for the "Facebook Pixel".
12.2 Google AdSense
This website uses Google AdSense, a web advertising service by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses so-called cookies, which are text files stored on your computer and allow an analysis of your use of the website. In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information, through which simple actions such as visitor traffic on the website can be recorded, collected, and evaluated. The information generated by the cookie and/or web beacon (including your IP address) about your use of this website is usually transmitted to a Google server and stored there. This may also involve transmission to the servers of Google LLC in the USA.
Google uses the information obtained in this way to evaluate your usage behavior with regard to AdSense ads. The IP address transmitted by your browser within the framework of Google AdSense is not merged with other data from Google. The information collected by Google may be transferred to third parties if required by law and/or to the extent that third parties process this data on behalf of Google.
The described processing of data is carried out in accordance with Art. 6 para. 1 lit. f GDPR for the purpose of targeted advertising of the user by advertising third parties, whose ads are displayed on the basis of the evaluated user behavior on this website. This processing also serves our financial interest in exploiting the economic potential of our internet presence through paid insertion of personalized third-party advertising content.
Further information about Google's privacy policies can be found at the following internet address: https://www.google.de/policies/privacy/
You can permanently disable cookies for ad settings by preventing them through a corresponding setting of your browser software or you can download and install the browser plug-in available at the following link:  https://www.google.com/settings/ads/plugin?hl=de
Please note that certain functions of this website may not be available or may be limited if you have disabled the use of cookies.
To the extent legally required, we have obtained your consent for the above-described processing of your data in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future. To exercise your revocation, please follow the option described above to file an objection.
12.3 Use of Google Ads Conversion Tracking
This website uses the online advertising program "Google Ads" and within the framework of Google Ads the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use the Google Ads service to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google Adwords). We can determine the success of the individual advertising measures in relation to the data of the advertising campaigns. Our aim is to show you advertising that is of interest to you, to make our website more interesting for you, and to achieve a fair calculation of the advertising costs incurred.
The cookie for conversion tracking is set when a user clicks on an ad placed by Google Ads. Cookies are small text files stored on your device. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with conversion tracking. However, they do not receive any information that would allow users to be personally identified. If you do not want to participate in tracking, you can block this use by disabling the Google conversion tracking cookie in your internet browser under the keyword "user settings." You will then not be included in the conversion tracking statistics. We use Google Ads based on our legitimate interest in targeted advertising according to Art. 6 para. 1 lit. f GDPR. In the course of using Google Ads, personal data may also be transmitted to the servers of Google LLC in the USA.
Further information about Google's privacy policies can be found at the following internet address: https://www.google.de/policies/privacy/
You can permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the browser plug-in available at the following link:  https://www.google.com/settings/ads/plugin?hl=de
Please note that certain functions of this website may not be available or may be limited if you have disabled the use of cookies.
As far as legally required, we have obtained your consent for the above-described processing of your data in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future. To exercise your revocation, deactivate this service in the "Cookie-Consent-Tool" provided on the website or alternatively follow the above-described option to file an objection.
12.4 TikTok Conversion Tracking Pixel
This website uses the "TikTok Pixel", a tracking technology of the social network "TikTok" by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland ("TikTok").

Using cookies (small text files stored on the device used), information about browsing behavior on our website is collected in pseudonymized form, transmitted to TikTok, stored there, and evaluated to enable the display of interest-based and personalized product recommendations on TikTok. The information collected and processed in pseudonymized form generally includes the device ID, device type, timestamp, operating system used, and IP address. The information can be assigned to the user by using additional information that TikTok has stored about the user, for example, due to owning an account on the social network "TikTok." TikTok can also combine the information collected via the pixel with other information TikTok has collected from other websites and/or in connection with the use of the social network "TikTok" to create pseudonymized usage profiles. In no case can the collected information be used to personally identify visitors to this website.
The TikTok Pixel also enables us to track the effectiveness of advertising on TikTok. If the user is redirected from an ad on TikTok to pages of this website and the cookies have not yet expired, the pixel records certain predefined user actions by us and can track them (e.g., completed transactions, leads, searches on the website, views of product pages). When such an action is performed, your browser sends an HTTP request via the TikTok Pixel from the cookie to the TikTok server, transmitting certain information about the action. Through this transmission, TikTok can create statistics about user behavior on our website after redirection from a TikTok ad, which serve us to optimize our offer.
All processing described above, especially setting cookies to read information on the device used, is only carried out if you have given us your explicit consent in accordance with Art. 6 para. 1 lit. a DSGVO. You can revoke your given consent at any time with effect for the future by deactivating this service in the "Cookie-Consent-Tool" provided on the website. We have concluded a data processing agreement with TikTok for the use of the TikTok Pixel, obliging TikTok to protect the data of our site visitors and not to pass it on to third parties. TikTok generally transmits collected information outside the European Economic Area and relies on so-called standard data protection clauses of the European Commission, which are intended to ensure compliance with the European data protection level.

13 web analytics services
Use of Google Analytics
 This website uses features of the web analytics service Google Analytics. Provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "Cookies." These are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser within Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website fully. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

14 Retargeting/ Remarketing/ Referral Advertising
Google Ads Remarketing Our website uses the functions of Google Ads Remarketing, hereby we advertise this website in Google search results as well as on third-party websites. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visited. The processing is based on our legitimate interest in the optimal marketing of our website according to Art. 6 para. 1 lit. f GDPR. 
Any further data processing only takes place if you have agreed to Google linking your internet and app browser history with your Google account and using information from your Google account to personalize ads you view on the web. In this case, if you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data to form audiences. As part of the use of Google Ads Remarketing, personal data may also be transmitted to the servers of Google LLC in the USA.  You can permanently object to the setting of cookies by Google Ads Remarketing by downloading and installing the browser plug-in available at the following link:  https://www.google.com/settings/ads/onweb/ 
Further information and the privacy policy regarding advertising and Google can be viewed here:  https://www.google.com/policies/technologies/ads/
 As far as legally required, we have obtained your consent for the above-described processing of your data in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future. To exercise your revocation, deactivate this service in the "Cookie-Consent-Tool" provided on the website or alternatively follow the above-described option to file an objection.

15 Tools and Miscellaneous
15.1 Applications for job postings via email
On our website, we currently advertise vacant positions in a separate section, to which interested parties can apply via email to the provided contact address.
Inclusion in the application process requires that applicants provide us with all personal data necessary for a thorough and informed assessment and selection together with the application by email. The required information includes general personal information (name, address, a telephone or electronic contact option) as well as performance-specific evidence of the qualifications necessary for a position. If applicable, health-related information is also required, which must be given special labor and social law consideration in the interest of social protection in the person of the applicant.
Which components an application must contain in individual cases to be considered and in what form these components must be submitted by email can be found in the respective job advertisement.
After receipt of the application sent using the specified email contact address, the applicant data is stored by us and evaluated exclusively for the purpose of processing the application. For any queries arising during processing, we use either the email address provided by the applicant with their application or a specified telephone number at our discretion.
The legal basis for these processing activities, including contact for queries, is generally Art. 6 para. 1 lit. b GDPR (for processing in Germany in conjunction with § 26 para. 1 BDSG), according to which the application process is considered as the initiation of an employment contract.
If special categories of personal data within the meaning of Art. 9 para. 1 GDPR (e.g., health data such as information about severe disability status) are requested from applicants during the application process, the processing is carried out in accordance with Art. 9 para. 2 lit. b GDPR, so that we can exercise the rights arising from labor law and social security and social protection law and fulfill our related obligations.
Cumulatively or alternatively, the processing of special categories of data may also be based on Art. 9 para. 1 lit. h GDPR if it is carried out for purposes of health care or occupational medicine, for assessing the applicant's ability to work, for medical diagnosis, care or treatment in the health or social sector, or for the management of systems and services in the health or social sector.
If, in the course of the evaluation described above, the applicant is not selected or an applicant withdraws their application prematurely, their data transmitted by e-mail as well as all electronic correspondence including the original application email will be deleted after appropriate notification, at the latest after 6 months. This period is based on our legitimate interest in answering any follow-up questions regarding the application and, if necessary, fulfilling our proof obligations under the regulations on equal treatment of applicants.
In the event of a successful application, the data provided will be further processed based on Art. 6 para. 1 lit. b GDPR (for processing in Germany in conjunction with § 26 para. 1 BDSG) for the purposes of carrying out the employment relationship.
15.2 Online applications via a form
On our website, we offer job applicants the opportunity to apply online via a corresponding form. Inclusion in the application process requires that applicants provide us with all personal data necessary for a well-founded and informed assessment and selection via the form.
The required information includes general personal information (name, address, a telephone or electronic contact option) as well as performance-specific evidence of the qualifications necessary for a position. If necessary, health-related information is also required, which must be given special labor and social law consideration in the interest of social protection in the person of the applicant.
In the course of submitting the form, applicant data is transmitted to us encrypted according to the state of the art, stored by us, and evaluated exclusively for the purpose of processing the application. The legal basis for these processes is generally Art. 6 para. 1 lit. b GDPR (in the case of processing in Germany in conjunction with § 26 para. 1 BDSG), according to which the application process is considered as the initiation of an employment contract.
Insofar as special categories of personal data within the meaning of Art. 9 para. 1 GDPR (e.g., health data such as information about severe disability status) are requested from applicants as part of the application process, the processing is carried out in accordance with Art. 9 para. 2 lit. b GDPR so that we can exercise the rights arising from labor law and social security and social protection law and fulfill our related obligations.
Cumulatively or alternatively, the processing of special categories of data may also be based on Art. 9 para. 1 lit. h GDPR if it is carried out for purposes of health care or occupational medicine, for assessing the applicant's ability to work, for medical diagnosis, care or treatment in the health or social sector, or for the management of systems and services in the health or social sector.
If, in the course of the evaluation described above, the applicant is not selected or an applicant withdraws their application prematurely, the data transmitted via the form will be deleted no later than 6 months after appropriate notification. This period is based on our legitimate interest in answering any follow-up questions regarding the application and, if necessary, fulfilling our documentation obligations under the regulations on equal treatment of applicants.
In the case of a successful application, the data provided will be further processed on the basis of Art. 6 para. 1 lit. b GDPR (for processing in Germany in conjunction with § 26 para. 1 BDSG) for the purposes of carrying out the employment relationship. 

16 Rights of the data subject
16.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller regarding the processing of your personal data, about which we inform you below:

Right of access according to Art. 15 GDPR: You have, in particular, the right to access your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage duration or the criteria for determining the storage duration, the existence of a right to rectification, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if not collected by us from you, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the significance and the envisaged consequences of such processing for you, as well as your right to be informed about the guarantees pursuant to Art. 46 GDPR when forwarding your data to third countries;

Right to rectification according to Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and/or completion of your incomplete data stored with us;

Right to deletion according to Art. 17 GDPR: You have the right to request the deletion of your personal data if the conditions of Art. 17 para. 1 GDPR are met. However, this right does not exist in particular if the processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the assertion, exercise, or defense of legal claims;

Right to restriction of processing according to Art. 18 GDPR: You have the right to request the restriction of processing of your personal data while the accuracy of your disputed data is being verified, if you refuse the deletion of your data due to unlawful data processing and instead request the restriction of processing of your data, if you need your data to assert, exercise, or defend legal claims, after we no longer need this data for the purpose for which it was collected, or if you have objected for reasons of your particular situation, as long as it is not yet determined whether our legitimate reasons outweigh yours;

Right to information under Art. 19 GDPR: If you have asserted the right to rectification, deletion, or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you has been disclosed of this rectification or deletion of the data or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.

Right to data portability under Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request the transmission to another controller, insofar as this is technically feasible.

Right to withdraw given consents under Art. 7 para. 3 GDPR: You have the right to withdraw any consent given to the processing of data at any time with effect for the future. In the event of withdrawal, we will delete the affected data immediately, unless further processing can be based on a legal basis for processing without consent. The lawfulness of processing based on consent before its withdrawal is not affected by the withdrawal.

Right to lodge a complaint under Art. 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right - without prejudice to any other administrative or judicial remedy - to lodge a complaint with a supervisory authority, in particular in the member state of your residence, workplace, or the place of the alleged infringement.

16.2 Right to object
If we process your personal data based on our overriding legitimate interest following a balancing of interests, you have the right to object to this processing at any time for reasons arising from your particular situation, with effect for the future. If you exercise your right of objection, we will stop processing the affected data. However, further processing remains permitted if we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.
If your personal data is processed by us for the purpose of direct advertising, you have the right to object at any time to the processing of personal data concerning you for such advertising purposes. You can exercise the objection as described above.
If you exercise your right to object, we will stop processing the affected data for direct advertising purposes. 

17 Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the processing purpose, and – if applicable – additionally by the respective statutory retention period (e.g., commercial and tax law retention periods).
When processing personal data based on an explicit consent according to Art. 6 para. 1 lit. a GDPR, these data are stored as long as the data subject withdraws their consent.
If there are statutory retention periods for data processed in the context of contractual or contract-like obligations based on Art. 6 para. 1 lit. b GDPR, these data will be routinely deleted after the expiration of the retention periods, provided they are no longer required for contract fulfillment or initiation and/or we no longer have a legitimate interest in further storage.
When processing personal data based on Art. 6 para. 1 lit. f GDPR, these data are stored as long as the data subject exercises their right to object under Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing serves the assertion, exercise, or defense of legal claims.
When processing personal data for the purpose of direct advertising based on Art. 6 para. 1 lit. f GDPR, these data are stored as long as the data subject exercises their right to object under Art. 21 para. 2 GDPR.
Unless otherwise specified by the other information in this declaration regarding specific processing situations, stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.  

18 SMS service and communication

To provide you with information, updates, and marketing offers, we offer an SMS service. If you agree to this service, we process your mobile number for sending SMS and text messages, including service-related and promotional messages. Our Terms of Use for the SMS Service apply to the use of this service, which you must also review and accept.

Status: 31.10.2024